Shipping policy
Shipping within Japan
Shipping
Your order will ship within 3-5 business days. Your order will arrive within 1-2 days of shipping.
*Delivery may be delayed depending on the destination region and traffic conditions.
*Depending on the season, shipping may take 5-10 business days. In such cases, we will notify you by email.
*Business days are weekdays, excluding Saturdays, Sundays, holidays, the Obon holiday period, and the New Year's holiday.
*Delivery dates and times cannot be specified.
*Yamato Transport does not accept international shipping, credit cards, or electronic money payments.
*For delivery date inquiries, please contact the shipping company listed below.
Shipping Company
Yamato Transport
Toll-free number: 0120-01-9625
Business hours: 8:00 AM - 9:00 PM
Shipping within Japan
Shipping costs per order are ¥1,100.
*Free shipping on purchases over ¥16,500.
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Shipping Outside Japan
Shipping
Your order will ship within 3-5 business days. Items will arrive approximately 5 days after shipping.
*Delivery dates may vary depending on the shipping company's delivery status and the destination country or region.
*Depending on the season, shipping may take 5-10 business days. In such cases, we will notify you by email.
*Business days are weekdays, excluding Saturdays, Sundays, holidays, Obon, and New Year's holidays.
*Delivery dates and times cannot be specified.
*International shipping via Yamato Transport, and card and e-money payments are not accepted.
Shipping Company
EMS (International Express Mail Service)
Shipping Fees and Available Countries/Regions
*Shipping fees are estimates only. Please note that additional shipping fees may be added to the total amount at checkout.
North and Central America: ¥3,300
U.S.A., Canada, Mexico
South America: ¥5,500
Brasil, Argentina, Chile, Colombia, Ecuador, Peru
Europe: ¥3,900
Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Liechtenstein, Lithuania, Luxembourg, Macedonia, Netherlands, Norway, Poland, Portugal, Romania, Russian Federation, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom
Asia: ¥2,500
Bangladesh, Bhutan, Cambodia, China, Guam, Hong Kong, India, Indonesia, South Korea, Macau, Malaysia, Maldives, Nepal, Pakistan, Saipan, Singapore, Sri Lanka, Taiwan, Thailand, Vietnam
Oceania: ¥3,300
Australia, Fiji, New Caledonia, New Zealand, Papua New Guinea, Solomon Islands
Middle East: ¥3,300
Cyprus, Turkey, United Arab Emirates
Africa: ¥5,500
Egypt, Ethiopia, Ghana, Ivory Coast, Kenya, Morocco, South Africa, Tunisia
*Customers are responsible for any local customs fees.
*The above shipping rates are estimates only.
*Shipping rates are determined solely by weight (maximum 30kg). Box size is not a factor.